1
Creating a complaint
Short description
The order is created and completed with briefing informations.
Task description
BM
The job is transferred from the packaging workflow to the complaint process and is automatically populated with the relevant data and content.
BM must also select the reason for the complaint from the selection field and add a description in the text field. Supporting files can be uploaded at this stage.
Process options
2 – Checking type of the complaint
Check whether the print data needs to be adjusted.